Please review this information before booking a cleaning service. If you have questions about a specific item, send us photos on WhatsApp and we'll be happy to advise you.
Cleaning Results
Cleaning results vary based on the material, age, condition, wear, previous treatments, and the type and depth of contamination.
Complete removal of every stain, discoloration, or odor cannot be guaranteed.
Pre-existing wear, fading, fabric weakness, seam damage, dye instability, water marks, prior repairs, and hidden damage may become more noticeable after cleaning.
We inspect the item before starting and may recommend a limited treatment or decline the service if the risk of damage is too high.
Drying Time
Drying times are estimates and vary depending on fabric, humidity, ventilation, and cleaning requirements.
Please avoid using cleaned items until the fabric is fully dry.
Quotes and Additional Treatments
Quotes based on photos are starting estimates. The final price is confirmed before work begins after an in-person review.
Additional treatments or changes to the confirmed price will only be performed after customer approval.
Before Your Appointment
Customers should disclose known damage, previous treatments, repairs, pet accidents, and difficult stains before service.
Please remove personal items and valuables from the work area, secure pets, and provide any relevant parking instructions.
Consumer Rights
Nothing in these service terms limits any rights that cannot legally be limited under applicable consumer-protection law.
